Shipping policy

ServeCraft – Delivery Information

At ServeCraft, every order is handled with care — from our warehouse to your doorstep. Whether it’s serve ware, dining accessories, or elegant table settings, we ensure your product arrives safely, securely, and ready to enhance your dining experience.

🚚 Delivery Options & Shipping Costs

Shipping costs are calculated automatically at checkout based on your location and order details.

Estimated Delivery Times:

  • Standard Delivery: 4–7 working days
  • Express Delivery: 3–5 working days
  • Priority Delivery: 2–4 working days

📍 Delivery times may vary depending on your location, especially for remote areas.

📦 Packaging & Handling

Every ServeCraft order is:

  • Carefully packed with protective materials to prevent damage
  • Securely sealed to ensure safe delivery
  • Quality-checked before dispatch

Your serve ware arrives ready to use — clean, safe, and beautifully presented.

🎁 Gifting a ServeCraft Order

Want to send elegance as a gift?

  • You can include a personalized message at checkout (if available)
  • Some orders may include gift-ready packaging options

📅 Delivery Schedule

Delivery Days: Monday to Friday
No Deliveries: Weekends or public holidays

Order Cut-Off Time:

  • Orders placed before 1:00 PM → shipped same business day
  • Orders placed after 1:00 PM → shipped next business day

 

Logistics Method

All orders are shipped through trusted third-party logistics and courier partners.

Depending on your location, your order may be delivered by local courier services, international shipping providers, or last-mile delivery partners.

Once your order has been dispatched, you will receive a tracking number by email or SMS so you can follow your shipment until it reaches your delivery address.

Delivery times may vary depending on destination, customs processing, courier availability, weather conditions, or high order volumes.

 

⚠️ Important Notes

  • Remote Areas: Delivery may take longer or include additional fees
  • Missed Deliveries: Re-delivery charges may apply
  • Incorrect Address: Please ensure your shipping details are accurate

📸 Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

  • Contact us within 48 hours of delivery
  • Provide clear photos of the issue

We’ll resolve it quickly with a replacement or refund where applicable.

📦 Track Your Order

Once your order is shipped, you’ll receive:

  • A tracking link via email or SMS
  • Real-time updates on your delivery status

💬 Need Assistance?

Have questions about shipping or need a custom delivery request?
👉 Visit our Contact Us page, and our team will ensure your ServeCraft delivery is smooth from start to finish.